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Utility Assistance

When money is tight, paying for utilities can be stressful. Fortunately there are programs that may be able to help. We created this section of our website to help you find utility assistance programs across the state. 

This page has three topics: Utility Bill Payments, Utility Deposits, and Phone Service. Scroll to the topic that meets your need and click on a link to find programs that may help. 

Utility Bill Payments 

Need help paying your utility bill? Utility payment help may be available when you haven’t made payments for an extended period of time. You may need a shut-off or past-due notice. Use the links below to find programs that may be able to help.

Utility Deposits

Need help with a utility deposit? Use the link below to find programs that may be able to help.

Phone Service

Looking for free or discounted phone service? Use the link below to find programs that may be able to help.

Can't find what you need or need additional help?

Our NC 2-1-1 call specialists are available 24 hours a day, 7 days a week by dialing 2-1-1 or 888-892-1162 from any phone. The call is free, confidential, and available in any language.

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