NC 2-1-1

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To access our information and referral line, Dial 2-1-1 or 888-892-1162.

What is 2-1-1?

Help when you need it most.  Dial 2-1-1 to connect with a network of over 18,000 resources right here in North Carolina. Our call center experts and website can assist you with:

The first step in finding help is knowing who to call. 9-1-1 is for emergencies, 4-1-1 is for directory assistance and 2-1-1 is for finding community health and human service resources.

A call to NC 2-1-1 is free, confidential, available all day, everyday and in any language.

Caller Story:  Just the right fit.  As the new school year approached, parents began searching for resources to provide school uniforms that fit their students.  A mother in Charlotte found NC 2-1-1 as she searched for affordable uniform options.  Her children had outgrown some of their uniforms and needed replacements.  The mom was referred to Communities in Schools for help.  Thanks to the referral she found what she needed, and her students had just the right fit to begin the new school year.  The mother told the NC 2-1-1 specialist who checked back with her to make sure her needs were met, that she was thankful for the caring help she received.

Join NC 2-1-1

Currently more than 87% of all North Carolinians have access to United Way 2-1-1 Services. If you would like to learn more about bringing 2-1-1 services to your community, please call the United Way of North Carolina at 800-966-8962.

 

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